Swim School

Class participants register for classes, which meet on specific days and times.  Unless KATY Aquatics cancels a class due to hazardous conditions (lightening, pool problems, etc), attendance in scheduled classes is the responsibility of the participants.  We do not provide refunds, make-up classes, or allow the participant to attend a different class due to personal schedule conflicts. We will offer make up classes to swimmers who miss their lessons due to illness, injury, family emergency, or religious purposes. Please contact learntoswim@katyaquatics.org if your swimmer misses a class due to one of those reasons. You can see the full policy below. 

Makeup Policy

• Unless KATY Aquatics cancels a class due to hazardous conditions, weather, or KISD, attendance in scheduled classes is the responsibility of the participants.
• We do NOT provide refunds, makeup classes or allow the participant to attend a different class due to personal schedule conflicts.
• While we understand that illness cannot be predicted, please understand the spot has been reserved for your child and cannot be booked by another student with such short notice.
• If you miss a class due to an illness, you must provide a doctor’s note to the office in order to request a credit back for the class due to illness.
• If you are missing a lesson due to illness/injury, family emergency (for ex. a birth or death), or for a religious purpose and you would like a make-up class, please contact us either through email or by speaking with your site supervisor on deck. Make-up lessons without a doctor’s note will be limited to 2 classes per month and will need to be completed within 30 days of the missed lesson. If your swimmer needs to be out for an extended period of time due to illness or injury, please provide a doctor’s note.

We accept withdrawals on a monthly basis. We require you submit a withdrawal request via email before the 20th of the month prior to the 1st of the month that you would like to withdraw your child from classes.

For example, if you wish to stop your child’s swim classes for the month of August, we will need to have the withdrawal form submitted no later than July 20th. This allows us to go into the system and stop your billing cycle before you are billed on the first of the month.

Please email billing@katyaquatics.org should you have any questions about your account.

Our SwimAmerica Site Supervisors have numerous years of competitive swimming, teaching and coaching experience.  All of our coaches are credentialed “SwimAmerica” Coaches and teach students how to swim by the most effective method known.  They teach politely with humor and enjoyment.  Every student receives personal attention and a caring approach to instruction.  We pride ourselves on providing a safe teaching and learning environment for all children.

​SwimAmerica features lessons for ages 3 -14.  We offer a 10-step program that allows each child to progress at their own rate.  When children pass the advancement goals for a particular station, they are immediately promoted to the next level.  SwimAmerica students are directed towards specific goals in each station and immediately rewarded for successful completion of goals.

Each swimmer that graduates from one station to the next will get to ring the bell and have everyone clap for their achievement. They will also receive a certificate of graduation through email for each station through email. When they graduate the program, they have the option to have a certificate certifying they completed the entire program. 

Yes, your swimmer is allowed to change into dry clothes after their lesson. All changing must be done in the bathrooms. There is no changing allowed in the bleachers, lobby or school locker rooms.